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Privacy Policy

Effective Date: March 30, 2026

1. Introduction

JSG Travel Tools Inc ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices regarding that information.

This policy applies to all websites, applications, and services operated by JSG Travel Tools Inc, including jsgtraveltools.com and any mobile applications we may offer in the future.

2. Information We Collect

2.1 Information You Provide Directly

• Waitlist registration: Email address when you sign up for our waitlist.
• Account information (future): When our applications launch, we may collect your name, email address, and account credentials.
• Travel data (future): Trip itineraries, destinations, travel dates, packing lists, notes, and preferences you enter into our applications.
• Communications: Information you provide when you contact us for support or inquiries.

2.2 Information Collected Automatically

• Server logs: IP address, browser type, operating system, referring URLs, and access times.
• Device identifiers (future): When our mobile applications launch, we may collect device type, operating system version, and unique device identifiers for app functionality and troubleshooting.

2.3 Information We Do Not Collect

We do not use tracking cookies, third-party analytics tools, or advertising pixels on our website. We do not collect financial information, government identification numbers, or precise geolocation data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To communicate with you about our services, including waitlist updates, product launches, and service announcements
• To send you text messages related to our services if you have opted in (see Section 7 below)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: With vendors who assist us in operating our website and services (such as hosting, email delivery, and customer support platforms), bound by contractual confidentiality obligations.
• Legal requirements: When required by law, regulation, subpoena, court order, or other legal process.
• Safety and rights: To protect the rights, property, or safety of JSG Travel Tools Inc, our users, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified via email or a prominent notice on our website.

5. Data Storage and Security

Your data is stored securely using industry-standard infrastructure. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit using TLS/SSL
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website does not use tracking cookies, third-party cookies, or advertising technologies. We may use essential cookies strictly necessary for the functioning of our website (such as session management). These essential cookies do not track your browsing activity across other sites and cannot be used to identify you personally.

7. SMS/Text Messaging Privacy

If you opt in to receive text messages from JSG Travel Tools (such as trip reminders, packing alerts, or travel notifications), the following terms apply to the collection and use of your information in connection with our text messaging program:

We collect your mobile phone number and opt-in consent when you subscribe to our text messaging program. This information is used solely to deliver the messages you have requested. You may opt out at any time by replying STOP to any message. For more details on our text messaging program, please see the SMS/Text Messaging Terms section of our Terms of Service.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

• Waitlist email addresses: Retained until you request removal, or until our services launch and you are notified.
• Account data (future): Retained for as long as your account is active. Upon account deletion, your data will be removed within 30 days, except where retention is required by law.
• Server logs: Retained for up to 90 days for security and troubleshooting purposes.
• SMS opt-in records: Retained for as long as you remain subscribed, plus a reasonable period thereafter to document consent.

9. Data Deletion

You have the right to request deletion of your personal information at any time. To request deletion:

• Email us at privacy@jsgtraveltools.com with the subject line "Data Deletion Request"
• Include the email address associated with your account or waitlist registration

We will process your request within 30 days and confirm deletion via email. Certain information may be retained where required by law or for legitimate business purposes (such as fraud prevention or resolving disputes).

10. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at privacy@jsgtraveltools.com so we can take appropriate action.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at privacy@jsgtraveltools.com.

12. Your Rights

Regardless of your location, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information (see Section 9)
• Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly
• Opt out of text messages by replying STOP to any message

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Notify you via email if we have your email address on file
• Post a prominent notice on our website

We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

JSG Travel Tools Inc
Privacy Inquiries: privacy@jsgtraveltools.com
General Support: support@jsgtraveltools.com